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Overview

This guide walks you through creating an API key in Incident.io to enable the Opriven integration.

Set up in Opriven

Go to the Incident.io integration setup in the Opriven dashboard.

Prerequisites

  • An Incident.io account with a Team subscription
  • Permission to generate API keys

Setup

1

Go to API Key Settings

Navigate to Settings > API Keys.
2

Add a new API key

Click Add New and name the key Opriven.
3

Select permissions

Enable the following permissions:
  • View data, like public incidents and organisation settings
  • View all incident data, including private incidents
  • View catalog types and entries
  • View all incident data, including private incidents, and manage incident memberships
  • Read schedules
4

Create the key

Click Create. On the next page, copy the API key.
This will only be shown once. Save it securely.
5

Share the key with Opriven

Paste the token in the Opriven UI.

Permissions and Access

Opriven uses a read-only API key scoped to incidents, catalog entries, schedules, and organization data.