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Overview

This guide walks you through connecting PagerDuty to Opriven using a User API Token.

Set up in Opriven

Go to the PagerDuty integration setup in the Opriven dashboard.

Prerequisites

  • A PagerDuty account
  • Permission to generate User API Tokens

Setup

1

Navigate to User Settings

In PagerDuty, click your user profile icon, then select My Profile and User Settings.
2

Create an API User Token

In the API Access section, click Create API User Token and follow the prompts.
Copy the token and store it securely. It will only be shown once.
3

Share the token with Opriven

Paste the token in the Opriven UI.

Permissions and Access

Opriven connects to PagerDuty with read-only access. No write operations are performed in your PagerDuty environment. Opriven reads incidents, services, schedules, on-call data, and log entries to support investigation and root cause analysis.