PagerDuty

#What Opriven does with PagerDuty

• Read incidents and their timelines to see what fired and how it progressed
• Look up services to map an alert to the system that owns it
• Read schedules and on-call data to know who was responsible
• Search log entries for prior occurrences of the same failure

#Connecting PagerDuty

Prerequisites

• A PagerDuty account
• Permission to generate User API Tokens

1. Navigate to User Settings

   In PagerDuty, click your user profile icon, then select My Profile and User Settings.

2. Create an API User Token

   In the API Access section, click Create API User Token and follow the prompts.

   Copy the token and store it securely — it will only be shown once.

3. Share the token with Opriven

   Paste the token in the Opriven UI.

#Permissions and access

Opriven connects to PagerDuty with read-only access. No write operations are performed. Opriven reads incidents, services, schedules, on-call data, and log entries to support investigation and root cause analysis.

All tenant data is processed in isolated environments. See security and compliance for details.